“Low- and Moderate-Income Customer” or “LMI Customer” is as defined in Tariff Rule No. 29 in Appendix J.

B. LMI DEFINITION

An individual Customer may be deemed to be an LMI Customer, eligible to be a Subscriber in a CBRE LMI Project (an “LMI Subscriber”) if such Customer meets one of the following criteria:

1. A member of a household with a household income confirmed via self-certification as equal to or less than the applicable income limits established by the U.S. Department of

HousingandUrbanDevelopment(“HUD”)foraLMIHousehold.To qualify, a household’s income must be equal to or less than the income limit established by HUD for the customer’s household size in the appropriate county. Refer to the HUD website to obtain the income limits; or

2. A participant in any one or more of the following programs:

HECO: https://www.hawaiianelectric.com/products-and-services/customer-renewable-programs/shared-solar

1. You subscribe to a local solar farm in your community

2. The Solar Farm feeds clean solar energy into the local utility electric grid

3. You continue to receive power from the utility as you do today

4. As a Community Solar Subscriber, you receive credits on your utility bill for the energy generated from the solar farm.

5. Credits are purchased from Nexamp at a discount which can lower your annual electricity costs by up to 15%

Once the projects are available on Hawaiian Electric's CBRE Portal, LMI customers – including those who are renters and apartment residents – may become "subscribers" to a facility on their respective island. Once the projects are built and online, the subscribers receive credits on their monthly electricity bill based on their level of participation.

a. Low-Income Home Energy Assistance Program (LIHEAP);

b. Supplemental Nutrition Assistance Program (SNAP);

c. Housing Choice Voucher Program (Section 8);
d. Hawaii MedQuest Program;
e. Weatherization Assistance Program (WAP);
f. Lifeline Support for Affordable Communications (Federal); g. Lifeline Support for Affordable Communications (State); h. Child Care Connection Hawaii;

i. Preschool Open Doors;
j. National School Lunch Program (NSLP);
k. Community Eligibility Provision (CEP) of the NSLP;
l. Hawaii Head Start;
m. Early Head Start;
n. Supplemental Security Income (SSI);
o. Children's Health Insurance Program (CHIP);
p. Women, Infants, and Children (WIC);
q. Temporary Assistance for Needy Families (TANF);
r. Temporary Assistance for Other Needy Families (TAONF);
s. Hawaii Energy Affordability and Accessibility Program;
t. Spectrum Internet Assist Program
u. Hawaiian Telcom Internet Kokua Program
v. Any verified government (Hawaii State or Federal) program providing services to LMI persons or households;

w. Any verified government (Hawaii State or Federal) or Hawaii non-profit program serving Asset Limited Income Constrained Employed (ALICE)7 persons or households; or

3. A person residing in any zip code identified by Hawaii Energy as qualifying for LMI status (as such eligibility is defined by Hawaii Energy, which definition may be revised from time to time, provided, however, that prior eligibility shall not be rescinded as a result of any such revisions unless so designated by Hawaii Energy).

The following business or organization Customers may be deemed to be an “LMI Anchor Tenant” and eligible to be an LMI Subscriber only for CBRE LMI Projects if such Customer meets one of the following criteria:

1. A city, county, state, or federal governmental agency; or

2. An IRC Section 501(c)(3) organization; or

3. A participant in the Energy Advantage program within the Affordability and Accessibility programestablishedbyHawaiiEnergyreservedforcertainsmallbusinessesand restaurants (as such eligibility is defined by Hawaii Energy, which definition may be revised from time to time, provided, however, that prior eligibility shall not be rescinded as a result of any such revisions unless so designated by Hawaii Energy).

An LMI Subscriber shall be either (1) an LMI Customer or (2) an LMI Anchor Tenant. No more than 40% of the available Subscriber Allocations in any CBRE LMI Project shall be allocated to LMI Anchor Tenants. The remainder of all Subscriber Allocations in such CBRE LMI

The project shall be allocated to LMI Customers.