Both your community solar credits and charges will now appear only on your electricity bill, instead of receiving one invoice from Nexamp and one bill from your utility.
This provides a more streamlined and consistent billing experience, allowing you to receive one combined bill from your utility instead of two, make a single payment, and avoid confusion caused by separate billing timelines.
No. Your subscription rate and solar savings remain the same. This update only affects how you are billed, not what you pay.
During the transition, you may experience 1–2 months where you receive your final bill from Nexamp while your first charges begin appearing on your electricity bill. This does not mean you are being billed twice, as each charge reflects a different billing period.
No. The two charges reflect different months of solar generation: the Nexamp bill covers a previous month's credits, while the charge on your electricity bill reflects the current billing period. After this short transition, all charges will appear on your electricity bill moving forward.
Most customers experience 1 month of overlap, but depending on utility billing cycles, it may be up to 2 months.
You will receive your final bill from Nexamp, and after that all Nexamp subscription charges will appear only on your electricity bill; however, you may still receive Nexamp communications about your account, project updates, or general service information.
Payment plans with no fees or interest are available for your remaining Nexamp invoices. To discuss your options, reach out to payments@nexamp.com.